Frequently Asked Questions
Questions about construction:
Questions about sanitary sewer:
Questions about water service:
Questions about reclaimed water:
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Q: I have observed a City Survey Crew working in my
neighborhood. What are they doing?
A: City Survey crews will work from a vehicle, which identifies the City
on the side of the vehicle. The surveyors will generally be gathering
field information for a future City Improvement or maintenance for the
start of a construction project. Contact the City of Clearwater Engineering
Department at (727) 562-4750 for further information.
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Q: How can my company become approved to perform construction
work for the City?
A: Contact the Engineering Department at (727) 562-4950 for further
information regarding pre-qualification to bid City construction projects.
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Q: Where can I obtain a copy of construction plans
and specifications?
A: These can be obtained from the Engineering Department, Room #220
in the Municipal Services Building, 100 South Myrtle Avenue. Prospective
bidders must be pre-qualified to submit a bid to the City.
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Q: Are the streets in my neighborhood being scheduled
for resurfacing?
A: Streets are scheduled for resurfacing based on needs and available
funding. On average, streets are resurfaced once every ten years. Any
particular street may be resurfaced on a shorter or longer time interval
based on its actual condition. Contact the Engineering Department at (727)
562-4750, or at the Municipal Services Building located at 100 S. Myrtle
Avenue for further information.
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Q: What are the colored marks in the street and parkway?
A: The colored marks represent the location of both public and private
underground utilities. The color codes are:
Blue - water mains and service lines
Green - sanitary sewers and lateral lines
Yellow - gas
Red - electrical power lines
Orange - telephone and TV cable lines
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Q: Who do I contact if I plan an excavation?
A: The State of Florida requires that all underground utilities be located
prior to any excavation to prevent damage. The City often has these utilities
marked in preparation of construction plans. Underground utilities are
always located in advance of construction requiring excavation. Call (727)
562-4750 for information.
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Q: Where do I get information about connecting to
sanitary sewer service?
A: Call Planning & Development Services at (727) 562-4567 with the
street address or description of your property to determine if it is within
the municipal limits of Clearwater or within some other governmental jurisdiction.
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Q: How can I find out the locations of my sanitary
sewer lines?
A: The City does not keep this information, but we can tell you if the
sanitary sewer connection is in the front or rear yard. Either you or
a plumber will have to determine its location. Please contact Planning
& Development Services at (727) 562-4567 for more information.
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Q: If I have a sanitary sewer problem, what should
I do?
A:First, call a licensed plumbing company to identify location and extent
of problem.
If stoppage is found in the City's sewer main and/or those laterals for
which the City is responsible, the plumber should call the City for an
emergency crew.
When city crew arrives, it will verify that problem is a City problem
and will make all necessary repairs.
Following the action by the City to repair the sewer, the plumber submits
a bill to the property owner with the date, address, location and nature
of the stoppage and license certificate number.
When you receive the bill from the plumber, the City will reimburse you.
The stoppage must be verified as the City's responsibility by the City.
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Q: Where do I get information about connecting to
water service?
A: Contact the Planning & Development Services at (727) 562-4567 or
visit the Planning & Development Services Department at the Municipal
Services Building, 100 S. Myrtle Ave., for information on availability
and costs of service extension.
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Q: How can I find out the location of my water service
line?
A: The city does not keep this information. However, your water service
line must come from the water meter serving your property. Look for the
water meter box on the perimeter of your property. Your service line will
generally run in a direct route from the meter to your residence.
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Q: Is the City planning to serve my neighborhood
with reclaimed water?
A: Contact the Public Utilities Department, Water Division at (727) 562-4960
for specific planning and scheduling information.
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