Pay Cash at a Local Retailer

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Pay Your Utility Bill at a Local Retailer

The city of Clearwater allows cash payments at a local retailer, including 7-Eleven, CVS, Family Dollar and ACE Cash Express.

Usage Agreement for Cash Bill Payment at a Retailer

KUBRA processes retail cash payments for Clearwater Utilities. KUBRA is an independent company under contract with the city of Clearwater to provide these services.

NOTE: Payments made after 4 p.m. EST will take two (2) business days to process and may be subject to a penalty fee.

Convenience Fee and Transaction Limits

KUBRA will charge a $1.99 convenience fee for each transaction up to $1,000.  This charge will be in addition to your utility bill payment. The convenience fee is paid directly to KUBRA, NOT to the city of Clearwater. Total payments on a single account within a 26-day period are limited to $2,000.

Using KUBRA is an optional service. If you do not wish to pay the convenience fee or you wish to pay more than the $2,000 limit, you may pay your bill using mail or the city's walk-in/drive-in services. You may also pay your bill automatically each month via direct debit with no convenience fee. Visit our Payment Options pages for more information on the various ways you can pay your utility bill.

Disconnected or Interrupted Service

If your service has been interrupted or is in danger of being disconnected for non-payment, you may still pay your bill by phone. After your payment is processed, you will need to contact Utility Customer Service at (727) 562-4600 during regular business hours (Mon.-Fri., 8 a.m.-5 p.m.) to arrange reconnection of service.

If you agree to the terms above and would like to pay your bill using cash at a retailer, visit: The Online Payment Portal

If you have any questions, comments, or other concerns regarding utility bill payment options, please contact us.