News Feed

Press Enter to show all options, press Tab go to next option

Be Cautious of Water Quality Testing Sales Pitches

Post Date:08/27/2019 12:21 PM

CLEARWATER, Fla. – The city of Clearwater would like to warn its residents that companies promoting water quality testing to individual homes are not associated with the city of Clearwater or Clearwater Public Utilities. Private, for-profit water testing companies have been approaching homeowners in Clearwater and throughout Pinellas County, informing them that they should have their water tested for quality. In the past, companies also have made claims to be able to improve the quality and safety of tap water.

All water supplied by the city of Clearwater meets or exceeds all federal and state standards for safe drinking water. The city does not endorse any private water companies, nor does the city’s water require additional testing or filtering. Clearwater Public Utilities has stringent processes including water sampling to ensure water quality.

Residents are urged to exercise caution if any company offers free testing, a free gift with demonstration, makes claims or generalizations concerning water contamination or adds a coagulant (or thickener) to your water to solidify harmless minerals. For more information, call Clearwater’s Utility Customer Service Department at (727) 562-4600.

Numerous water testing companies have been reported to the Better Business Bureau due to a pattern of complaints regarding high-pressure sales tactics and misleading selling practices. If you’re approached by a water testing company, look them up at the Better Business Bureau website before doing business with them.

Residents who feel they have been misled in any way should contact the Attorney General’s Office: Economic Crimes, 3507 Frontage Rd. Suite 200, Tampa, Fla. 33607. For more information, contact the State Attorney General’s Office at (813) 287-7900.

# # #

Return to full list >>