Pay by Phone

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Pay Your Utility Bill by Phone at (888) 978-0798

The city of Clearwater now allows utility bill payment by phone, using an automated menu system.

Usage Agreement for Bill Payment by Phone

Kubra processes all City of Clearwater phone utility payments. KUBRA is an independent company under contract with the City of Clearwater to provide phone payment processing services.

NOTE: Phone payments made after 4 p.m. EST will take two (2) business days to process and may be subject to a penalty fee.

Convenience Fee

KUBRA will charge a $1.95 convenience fee to your credit or debit card account or your banking account for each transaction up to $1,000. This charge will be in addition to your utility bill payment. The convenience fee is paid directly to KUBRA, NOT to the City of Clearwater. Total payments on a single account within a 26-day period are limited to $2,000.

Using KUBRA is an optional service. If you do not wish to pay the convenience fee or you wish to pay more than the $2,000 limit, you may pay your bill using mail or our walk/drive-in services. You may also pay your bill automatically each month via direct debit with no convenience fee. Visit our Payment Options pages for more information on the various ways you can pay your utility bill.

Disconnected or Interrupted Service

If your service has been interrupted or is in danger of being disconnected for non-payment, you may still pay your bill by phone. Note, however, that after your payment is processed, you will need to contact Utility Customer Service at (727) 562-4600 during regular business hours (Mon.-Fri., 8 a.m.-5 p.m.) to arrange re connection of service.

If you agree to the usage agreement above, and would like to pay your bill by phone, dial the following number: (888) 978-0798

If you have any questions, comments or other concerns or if you'd prefer to speak to a Utility Customer Service representation about making a payment, call (727) 562-4600 or contact us.