Register Your Account

computer

The City of Clearwater is excited to offer residents an easy and convenient method to view and pay their utility bills online. Register for an online account via InvoiceCloud to view and pay your bills online. 

This is a fee-based service. A service fee of $3.07 will be applied to all payments. The maximum payment allowed per transaction with a credit card is $700.00. If you wish to pay more than this amount, you may make multiple payments or make the entire payment via electronic check.

Online

Step 1.Navigate to the account registration page

Start by navigating to this page to Pay or View Bills.

Step 2.Watch this video for instructions on how to register

Watch this video from InvoiceCloud on how to register your online account.

Step 3.Log into your account

Login

We are here to help resolve your utility billing concerns.

Send us an email

  • Email CustomerService@MyClearwater.com about your bill.
  • Please include your account number, address, a description of the issue and phone number. We will address your concern as soon as possible.

Contact us about billing, payments, disconnections, inquiries and account changes

Use the links below to submit your request or inquiry.

Please include your account number, address, a description of the issue and phone number. We will address your concern as soon as possible.

Speak to a representative

  • Call 727-562-4600 to talk to a customer service representative about your utility bill.
  • Hours are 8 a.m. to 5 p.m., with a daily closure from 12:30 to 1:30 p.m.
  • You are welcome to submit inquiries by email or through Clearwater Connect.

Customer assistance resources

St. Vincent de Paul Society — Safety Harbor area

  • Service area: Safety Harbor
  • Services: Food, clothing and financial assistance with rent, utilities and medical needs
  • Phone: 727-796-5522

Salvation Army Social Services

  • Address: 1521 Druid Road E., Clearwater
  • Services: Food, clothing, shelter and financial assistance with utility deposits and bills
  • Website: SalvationArmyUSA.org
  • Phone: 727-446-4177

Episcopal Church of the Good Shepherd

First United Methodist Church

First Contact (formerly 211 Tampa Bay Cares)

Low Income Home Energy Assistance Program

  • Programs: Low Income Home Energy Assistance Program, also known as LIHEAP
  • Address: 333 31st St. N., St. Petersburg, FL 33713
  • Services: Gas and electric assistance
  • Phone: 727-327-0977

Pinellas County Urban League

  • Programs: Low Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP)
  • Address: 333 31st St. N., St. Petersburg, FL 33713
  • Website: PCUL.org
  • Phone: 727-327-2081

You Thrive Florida — Pasco County LIHEAP (formerly Mid Florida Community Services)

Catholic Charities

  • Address: 1213 16th St. N., St. Petersburg, FL 33705
  • Website: CCDOSP.org
  • Services: Rent, utilities, housing and counseling
  • Phone: 727-893-1313

Daystar Life Center

  • Address: 1055 28th St. S., St. Petersburg, FL 33712
  • Website: DayStarLife.org
  • Services: Utility, rent or mortgage assistance
  • Phone: 727-825-0442

Metropolitan Ministries

Pinellas Opportunity Council

Hope Villages of America

Contact Us

Phone

(727) 562-4600

Email

CustomerService@MyClearwater.com

Location

Municipal Services Building
100 S. Myrtle Ave.
33756
View Map

Hours of Operation

  • Monday to Friday
  • 8 a.m. to 5 p.m. (excluding city holidays)
  • Phone lines will close daily from 12:30 p.m. to 1:30 p.m.

Report an Emergency

To report a gas or water leak or other emergency condition, call(727) 462-6633. This emergency line is available 24 hours a day, 7 days a week.

 

Due Dates

This bill is for services rendered and is due upon receipt. Bill will become past due 21 days from statement date.

Related Services

Additional How To Videos

Related Resources

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