Be advised that our call center is experiencing higher-than-usual call volumes, and customers are experiencing long-wait times, sometimes up to 30 minutes.
Calls are being answered in the order in which they are received. Customers who wish to send an email instead of wait on hold can do so by emailing CustomerService@MyClearwater.com. Make sure to include your account number, address, issue, and phone number, and we will address your issue as soon as we can. We apologize for the inconvenience.