Notice of Scheduled System Maintenance

Accela permitting and inspection systems will be unavailable after 4 p.m. Friday, Sept. 5 through Monday, Sept. 8, while the system is being upgraded. During this time, you will not be able to log into the system and access records. The system should be up and running again Monday morning. We apologize for any inconvenience this may cause.

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Municipal Services Building Closed for Renovations Until Fall 2025

Also, Utility Customer Service phone lines are closed daily from 12:30 to 1:30 p.m. During this time, representatives will be unavailable. We encourage customers to email, or call back after 1:30 p.m.

See Where To Pay Your Bill & Other Services Are Now Located

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Where You Pay Your Utility Bill In Person Changes Dec. 9

Published on November 21, 2024

Clearwater gas building at night

If you pay your Clearwater utility bill in our in-person lobby or drive-thru, you will now be going to a different location to pay your bill. The Municipal Services Building will be renovated, and our cashier and payment services will move to the CGS Energy building effective Dec. 9. The address is at 777 Maple St., and there will be no drive-up option at this location. In addition, the cashier's office is closing early at 3 p.m. on Dec. 6 to relocate.

The current drop-box location may still be available, depending on construction work. You can pay your bill online or by phone, text, or Amscot.

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