Also, Utility Customer Service phone lines are closed daily from 12:30 to 1:30 p.m. During this time, representatives will be unavailable. We encourage customers to email, or call back after 1:30 p.m.
Gather the information required to stop service. This includes your service address, new mailing address, stop service date, account number and identification.
You will receive a copy of your submission via email with a Request ID number.
Stop Service Form
Please email or call (727) 562-4600 if you have any questions.
Gather the information required to stop service. This includes your service address, new mailing address, stop service date, account number, and identification.
Monday to Friday 8 a.m. to 5 p.m. (excludes city holidays)
Start your gas or utility service with us.
Sign up for paperless billing. Look up your account, then sign up.
View and pay your bill online.